AfriRem respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform to send money across Africa.
By using AfriRem, you agree to the collection and use of information in accordance with this policy. We are dedicated to transparency and ensuring your data is handled with the highest standards of security and care.
a. Personal Information
- Full name
- Email address
- Phone number
b. Verification Information
- Government-issued ID (if required)
- Selfie or facial verification data
c. Transaction Data
- Sender and recipient details
- Transaction amounts and history
d. Technical Data
- IP address
- Device information
- Browser type
We only collect information necessary to provide our services and comply with regulatory requirements.
We use your data to:
- Provide and operate our services
- Verify your identity (KYC)
- Process transactions securely
- Prevent fraud and illegal activity
- Communicate with you (notifications, support, updates)
We may also use your data to comply with legal and regulatory obligations, including anti-money laundering (AML) and counter-terrorism financing (CTF) requirements.
We do not sell your data. We may share it with:
- Payment providers and financial institutions — to process transactions
- Verification (KYC) service providers — to verify your identity
- Legal authorities — when required by law or to prevent fraud
All third-party service providers are contractually obligated to protect your data and use it only for the purposes specified by AfriRem.
- Sensitive data is encrypted using industry-standard protocols
- ID documents may be temporarily processed and not permanently stored (where applicable)
- We retain data only as long as necessary to provide services and comply with legal obligations
Data retention periods are determined by regulatory requirements and our internal data management policies. Typically, transaction data is retained for up to 7 years as required by financial regulations.
You have the right to:
Access your data
Request a copy of your personal information
Request correction
Update inaccurate or incomplete information
Request deletion
Subject to legal obligations
Data portability
Receive your data in a structured format
Certain rights may be limited by legal and regulatory requirements, including anti-money laundering obligations that require us to retain certain data.
AfriRem uses industry-standard security measures to protect your data:
Encryption (HTTPS/TLS 1.3)
Secure authentication systems
Fraud monitoring tools
Encrypted data storage
Regular security audits
We continuously update our security practices to protect against emerging threats and ensure your information remains safe.
We may use cookies and similar tracking technologies to improve user experience, analyze traffic, and remember your preferences. Cookies help us understand how you interact with our platform and enable us to provide a better service.
- Essential cookies: Required for platform functionality
- Analytics cookies: Help us understand usage patterns
- Preference cookies: Remember your settings
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this policy.
Continued use of AfriRem after any changes means you accept the updated policy. We encourage you to review this policy periodically.
Transparency:
Clear about data collection and use
Security:
Bank-grade encryption and protection
Control:
You have rights over your data
No Selling:
We never sell your personal information
Your trust matters to us. We're committed to protecting your privacy and handling your data responsibly.